Terms and Conditions

$50 MINIMUM: We have a $50 minimum order policy. Each order, large or small, is appreciated and
shipped with the same care and attention. An additional 25% will be added to orders under $50

TERMS OF PAY: Net 30 days (established accounts). New accounts will be shipped C.O.D. (
cash or money order) until credit application has been signed, submitted and approved. Company
checks for C.O.D. orders will be accepted only after approval by credit department. Returned
check charge is $25.00. We also accept VISA, MASTERCARD, DISCOVER, AND
AMERICAN EXPRESS.

PRICING: Prices are subject to change without advance notice. Usually our current catalog price is
good. All shipments will be processed at prices prevailing at time of shipment.

PRODUCT INFORMATION: Product specifications, dimensions, capacities, weights, etc., are
kept as up-to-date as possible, but are subject to change without notice. For specific or precise
measurements or product information, an A.C.I. INC., representative should be consulted.

SHIPPING: Each order is shipped accordingly, subject to in-house stock. All orders are F.O.B.
our warehouse, Nashville, TN. Upon receipt of shipment, overages, shortages, or damage must be
reported within (5) days. Damage claims must be filed with carrier.

RETURNS: No returns will be accepted unless authorized by a representative of A.C.I. SUPPLY.
Merchandise will be credited when it is received in our warehouse. Freight must be prepaid. A 25%
restocking fee applies to all returned or refused orders or merchandise. No returns will be accepted
after 30 days.

BACK ORDERS: When an order is shipped, we will automatically back order any out of stock
item and ship it as soon as it is available. Any unwanted back order should be cancelled
immediately, and then re-ordered later if desired.

REFUNDS: There are absolutely no refunds. Item returned will be replaced with the same item or
any other item of the same value.